Moore Cleaning - Getting Your Business ‘Moore Clean’

By April DeGideo
Photography Tessa Senf
Feb 6, 2010

At the end of most workdays, people leave their offices only to return the next morning oblivious to the extensive, meticulous cleaning sessions that occurred in their absence. But that’s typically not the case for clients of Moore Cleaning, where the dedicated staff aims to add a signature touch to their regular services.

I think we do it much more personally than other companies,” says owner Jane Moore, who launched the company in 1989. “We strive to develop a rapport with our customers.”

Once a small family-run business, Moore Cleaning now bills itself as the premier commercial cleaning service in Doylestown. Company employees clean corporate offices, restaurants, small businesses, medical facilities, financial institutions and post-construction sites, ranging from 500 to 25,000 square feet throughout Bucks and Montgomery counties.

 


Already a seasoned professional when she started the business 21 years ago, Moore knew instinctively what it took to please customers: understanding their specific needs and exceeding their expectations. Each office is assigned its own team of one or two cleaners charged with performing a full slate of tasks, including washing and mopping floors, sanitizing bathrooms, dusting desks and file cabinets, cleaning mini blinds, removing cobwebs and scouring kitchen areas, sinks and countertops.

 

And while Moore offers a wide range of services, she also ensures her staff meets her high standards. She thoroughly screens potential employees, most of who hail from local areas, boast college degrees and clean part-time as a way to supplement their incomes. To guarantee they’re meeting company guidelines, management visits and inspects client sites regularly.

And even though professional cleaning services might seem self-explanatory on the surface, Moore Cleaning offers more than just the requisite duties. During cold and flu season, employees step up their usual efforts. If clients agree, Moore’s staff employs the Centers for Disease Control and Prevention-approved low-toxicity chemicals to fight cold and flu viruses – including the H1N1 – and kill harmful bacteria.

In addition, cleaners come equipped with state-of-the-art tools to purify the air in clients’ offices. Vacuums boast a four-level filtration system to keep the air free of dust and other detritus while microfiber rags remove dust, allergens and bacteria.

We wipe down all the doorknobs and trim with disinfectant and use alcohol wipes on telephones and keyboards,” says Moore. “We take special care with all the places that people touch, especially if offices say people are sick. We also vacuum fabric furniture monthly to cut down on dust.”

During the warmer months, Moore’s staffers offer an extra service: an extensive spring cleaning. For an extra fee, floors are stripped and waxed, carpets are shampooed and windows are scrubbed. “We like everything to look a lot spiffier in the spring,” adds Moore.

To further protect clients, Moore supplies them a list of “Healthy Office Guidelines,” including helpful tips such as keeping a small hand sanitizer in your pocket or handbag. “It gives people an idea of what they can do between cleanings,” explains Moore.

Clients may also request that green products be used exclusively within their work environments. “Everything we do is geared specifically toward what the customer wants,” Moore says. “We suit our cleaning to each and every client on an individual basis.  Each of our customers has an office or commercial space that is unique to them.  There is no ‘one size fits all.’”

Prospective clients can call Moore for a free quote or visit the office at 165 South Main Street. Before embarking on any new cleaning project, Moore Cleaning first visits the space and determines what the client wants from its daily or weekly cleaning team.

That means that no request is too extravagant or too minute for the expertly trained staffers of Moore Cleaning. “We work very closely with our customers to give them exactly what they need,” says Moore.

Go Online at www.moore-cleaning.com